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PARVATI FAQ’s


Why do you use organic cotton?

It’s an eco-friendly solution for making soft comfortable garments that are made ethically and responsibly. Organic cotton is free of chemicals and pesticides which means less impact to our environment.

Is the dye also organic?

No. We use low impact dyes, which is an eco-friendly solution to dyeing our garments. It requires less water in the rinse process and is free of any hard metals and toxic chemicals.


Is the fabric GOTS certified?

Yes. Our cotton is GOTS (Global Organic Textile Standard) certified.


What happens if I ordered something and it doesn’t fit?

If you are in need of a different size, please contact our support team at example@email.com to arrange an exchange.


What happens if my order arrives damaged?

Oops! We perform a quality check at time of packaging your order but sometimes defects aren’t as visible.Please contact our support team at example@email.com to arrange an exchange.


How many days do I have to exchange or return an item?

Our return/exchange policy allows 14 calendar days from the date the item was received at the shipping address.


If I return an item how will I be refunded?

Unfortunately, we do not offer money back returns. All returns can be exchanged or we can provide store credit if the item being returned meets standards in our Returns and Exchanges Policy as stated in our Terms and Conditions.


How long does it take to process/ship and order?

All orders received before 5PM PST are shipped within two-three business days from when the order was placed.


Do you offer free shipping?

Not at this time.


Do you ship outside the U.S?

Not at this time.


Do you charge Sales Tax?

Sales Tax will be charged for purchases shipped within California.


What percentage of the profit is actually donated to non-profit organizations?

5% of each item sold is donated on a monthly basis not per transaction so that the money can be used towards different programs at Parvati’s discretion. There will be a blog on our website to show what programs we have donated to and keep you posted on any additional organizations we have chosen to donate to.